30-Day Satisfaction Guarantee

Your Happiness Matters

We believe fragrance should be an experience you love. If something does not feel right, let's talk - we are here to help.

We Are Committed to Finding the Best Solution

Fragrance is personal, and we want you to feel great about your purchase. If you have a concern about your order, contact us first. We will work with you to find the right solution - whether that is store credit, an exchange, or something else that makes sense.

Returns & Assistance

We generally do not accept returns, but in some cases, we may allow unopened full-size retail bottles to be returned within 30 days of receipt - if they meet our conditions and are pre-approved.

If you have a concern about your order, reach out to us - we want to help!

How to Get in Touch

Email: help@microperfumes.com

Contact Form: microperfumes.com/contact-form

Received the Wrong Item or Something Damaged?

Mistakes happen, and if your order arrives damaged or incorrect, let us know within 7 days so we can review the issue and make it right. If your order is lost or stolen, we will conduct a quick review before determining the best solution.

Fair Use & Policy Guidelines

We want to keep things simple and fair. While we are happy to assist, we may limit returns in cases of excessive claims or suspected misuse.

This policy does not override statutory consumer rights but sets forth the terms of our voluntary satisfaction program - built to ensure fairness for everyone.